Cookies Policy

BACKGROUND

In accordance with Spanish regulations governing the use of cookies in relation to the provision of electronic communication services, as set out in Royal Decree-Law 13/2012 of 30 March, we inform you about the cookies used on the website of KAYZEN MENTAL HEALTH, S.L. (also the provider) and the reason for their use. We also inform you that by browsing the Website you are giving your consent for their use.

WHAT ARE COOKIES?

A cookie is a file that is downloaded to your computer when you access certain web pages. Cookies allow a website, among other things, to store and retrieve information about a user's browsing habits or those of their equipment and, depending on the information they contain and the way you use your equipment, may be used to recognise the user. Cookies are associated only with an anonymous user and their computer or device and do not provide references that allow personal data to be known.

COOKIES SUBJECT TO REGULATION AND EXEMPT COOKIES

According to the EU directive, cookies that require informed consent from the User are analytics, advertising and affiliate cookies, with technical cookies and those necessary for the functioning of the website or the provision of services expressly requested by the User being exempt.

TYPE OF COOKIES

a) Depending on the entity that manages them, there are first-party cookies (those sent to the User's terminal equipment from equipment or a domain managed by the publisher itself and from which the service requested by the User is provided) and third-party cookies (those sent to the User's terminal equipment from equipment or a domain that is not managed by the publisher, but by another entity that processes the data obtained through the cookies).

b) Depending on the length of time they remain active, there are session cookies (designed to request and store data while the User accesses a web page) and persistent cookies (where data is stored on the terminal and may be accessed and processed for a period defined by the cookie controller - which may range from a few minutes to several years).

c) Depending on the purpose for which they process the information they collect, they may be: Technical cookies (necessary for use of the website and provision of the contracted service); Personalisation cookies (which allow the User to access the service with predefined characteristics such as language, browser type, regional settings, etc.); Analytics cookies (collect information on use of the website); Advertising cookies (collect information on users' preferences and personal choices); Affiliate cookies (allow tracking of visits from other websites with which the website has an affiliate agreement).

EXEMPT COOKIES:

Those that only allow communication between the user's equipment and the network. Those strictly necessary to provide a service expressly requested by the user. Furthermore, the WP29, in its Opinion 4/201210, has interpreted that among exempt cookies are those whose purpose is:

"User input" cookies (Session and user input cookies are typically used to track user actions when filling in online forms across several pages, or as a shopping basket to track items the user has selected by clicking a button)
Authentication or user identification cookies (session only).
User security cookies (For example, cookies used to detect erroneous and repeated connection attempts to a website)
Multimedia player session cookies.
Load balancing session cookies.
User interface personalisation cookies.
Certain plug-in cookies for sharing social content (The exception only applies to users who have chosen to keep their session open).

TYPE OF COOKIES USED FOR THIS WEBSITE

Name Purpose Expiry Type cookies Necessary Necessary Technical

REVOCATION

At any time you may access your browser settings to accept or reject all cookies, or select those whose installation you allow and those you do not, following one of the following procedures, which depends on the browser you use:

Google Chrome (in the Tools Menu): Settings > Show advanced options > Privacy (Content settings) > Cookies: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=es

Microsoft Edge (in the Settings Menu): Settings > Cookies and site permissions: edge://settings/content/cookies

Firefox: Options > Privacy > Cookies: https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-sitios-web-rastrear-preferencias

Safari, iPad and iPhone: Preferences > Privacy https://support.apple.com/kb/ph21411?locale=es_ES

Opera: Settings > Options > Advanced > Cookies http://help.opera.com/Windows/12.00/es-ES/cookies.html

These browsers are subject to changes or modifications, so we cannot guarantee that they fully match your browser version. You may also use another browser not covered by these links such as Konqueror, Arora, Flock, etc. To avoid these mismatches, you may access directly from your browser options, generally in the "Options" menu in the "Privacy" section (please consult your browser help for more information).

CHANGES TO THIS COOKIES POLICY

KAYZEN MENTAL HEALTH, S.L. reserves the right to modify this policy to adapt it to legislative or case law developments.

DISABLING / ENABLING AND DELETING COOKIES

To restrict or block cookies, this is done through browser settings. If you do not want websites to place any cookie on your equipment, you can adjust browser settings so that you are notified before any cookie is placed. Likewise, you can adjust settings so that the browser rejects all cookies, or only third-party cookies. You can also delete any cookies already on your equipment. Remember that you must adjust settings separately for each browser and equipment you use.

Remember that if you do not wish to receive cookies, we can no longer guarantee that our website will function properly. Some site features may be lost and you may no longer be able to view certain websites. Furthermore, rejecting cookies does not mean that you will no longer see advertisements. Simply the advertisements will not be tailored to your interests and will be repeated more frequently.

Each browser has a different method for adjusting settings. If necessary, consult the browser help function to set the correct configuration. To disable cookies on a mobile phone, consult the device manual for more information.

You can obtain more information about cookies on the Internet: http://www.aboutcookies.org/. Given the way the Internet and websites work, we do not always have information about cookies placed by third parties through our website. This applies especially to cases where the website contains what are called embedded elements: texts, documents, images or short films stored elsewhere but displayed on or through our website. Therefore, if you encounter this type of cookie on this website and they are not listed above, please let us know. Or contact the third party directly to request information about the cookies they place, their purpose and duration, and how they have guaranteed your privacy.

INFORMATION RELATING TO THE PROCESSING OF PERSONAL DATA (ART. 13 GDPR)

Who is responsible for processing your personal data?

KAYZEN MENTAL HEALTH, S.L. is responsible for processing the personal data you provide to us, located at Pg. de la Bonanova, 97 B, Local Sótano B, 08017, Barcelona and with CIF B19417823. Contact email ines@kayzen.es.

What do we use your personal data for?

Information collected through first-party cookies (session and User input cookies) is typically used to track User actions when filling in online forms across several pages, or as a shopping basket to track items the User has selected by clicking a button, or to personalise the User interface when visiting the website.

Information collected through third-party cookies is as follows: Through analytics cookies your browsing habits are analysed to improve services provided; through behavioural cookies information on User preferences is collected to manage advertising spaces as effectively as possible; and through advertising cookies ad performance is measured and recommendations regarding products are provided based on statistical data.

To see exactly how cookies are used, see the table on cookie use on this website.

What is the legal basis for processing your personal data?

The legal basis for processing your personal data is your consent, given at the time of contacting us, for the use of analytics, behavioural and advertising cookies; for session or personalisation cookies, the legal basis for processing is the legitimate interest of the provider (data controller).

Who do we disclose your data to?

Data shall not be transferred or disclosed to third parties, except where required by law or to the third parties indicated in the case of cookies managed by them.

What is the retention period for your data?

The retention period for collected data is as indicated in the table on cookie use on this website.

What are your rights?

The rights afforded to the User are access, rectification, erasure, portability, withdrawal of consent (without affecting the lawfulness of processing granted prior to withdrawal), objection to processing, restriction (in certain circumstances) and lodging a complaint with the supervisory authority (the Spanish Data Protection Agency, www.aepd.es).